Visual Voicemail problems – self inflicted!

So, I have been suffering from a self-inflicted visual voicemail problem.  Its been going on for a month; but I only discovered it last night.   I may have tried the Internet tethering work-around for the iPhone which apparently changed my voicemail network settings on the iPhone.  I had to go in and manually enter the APN for the visual voicemail for it to work again.  The setting is located in General >> Network >> Cellular Data Network > Voicemail >> APN and should be ” acds.voicemail” to work.   DOH!  But now its all working.  I hate when the problem turns out to be me…


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Philip is a IT solutions engineer working for AmWINS Group, Inc., an insurance brokerage firm in Charlotte, NC. With a focus on data center technologies, he has built a career helping his customers and his employers deploy better IT solutions to solve their problems. Philip holds certifications in VMware and Microsoft technologies and he is a technical jack of all trades that is passionate about IT infrastructure and all things Apple. He's a part-time blogger and author here at

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