One month later, Mozy backup almost complete

One month and two days ago, I posted about my experience with online backup solution Mozy.  I’d tried the product once before and been disappointed with the backup speeds, and so I abandoned it, only to begin again last month.  After a month of backing up, I’ve almost got my initial 60GB plus a month’s worth of changes backed up – well, by the time I get home today anyways, it should be done.

As I’ve chronicled, I think the initial backup is the biggest challenge for all online backup solutions, Mozy included.  My experience taking one month really isn’t that bad given a relatively slow upstream connection and 60GB plus of data to backup.  The process was relatively easy, though I needed to throttle the bandwidth to keep my Internet connection usable while I was at home.  Thanks to a comment on an earlier post, I was able to find that very hidden setting in the Mozy client.

Throttling the bandwidth solved one problem, but presented a new one – it took longer to completely my initial.  Even with bandwidth throttled, it seemed to affect my normal activites online were degraded.  So many nights, I’d stop the backup when I arrive home and start it back (when I didn’t forget) before going to bed.

All in all, I’m impressed.  Its a nice product and the price is right.  Even though I had the paid account for a year, its taken me to month 11 to actually let it back something up, so I get to renew my newly backed up account at the end of this month.

The feature that I liked most about this product is its smart filters.  Out of the box, the configuration screen comes with a set of handy filters to easily pick and choose what to backup.  For instance, if I’m a writer and I want to protect all my Word documents, just check the box for Word docs and whalla, its going to find those on the entire hard drive and back them up.  And in my Mac version, it includes filters for iCal, Mail, Pages, Numbers, etc. out of the box.  Its a very intuitive package and would be easy for any in-experienced user to use.

HTC has been looking into reselling the Mozy service to our residental customers, and after my experience, I can say that I fully endorse that option.  I think this is a service that all users should have, even if not for all their data, for their critical data.  As a matter of fact, I have several that are coming to mind right now that I should sign up for a free 2GB account.  I guess I have a few emails to write and a few phone calls to make…

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Philip is a IT solutions engineer working for AmWINS Group, Inc., an insurance brokerage firm in Charlotte, NC. With a focus on data center technologies, he has built a career helping his customers and his employers deploy better IT solutions to solve their problems. Philip holds certifications in VMware and Microsoft technologies and he is a technical jack of all trades that is passionate about IT infrastructure and all things Apple. He's a part-time blogger and author here at

3 Responses to “One month later, Mozy backup almost complete”

  1. Great review of Mozy. If you would take a minute and come and leave a comment on my site about Mozy that would be great so others can hear about your experience.

    June 12, 2009 at 2:55 pm Reply
  2. JEff Paglialonga #

    The intial back up is lengthy, as extected for large data. The real catch is to download back any of your files is impossible. They are either so overwhelmed so you can never get in, and/or just flat out don’t care about it.
    I also ordered the discs to a tune of $170 and get an email 4 days later that “your data will be burned shortly”.

    Support is nonexistent. Thre must be a better solution out there. MOZY means just what is says, THEY ARE IN NO HURRY TO HELP YOUR IN YOUR TIME OF NEED! Mozy on over to another service.

    September 7, 2009 at 10:18 am Reply
  3. Duon J #

    I had the same problem, everything took ages. I dont know if they limit their bandwidth but even the upload was slow. I eventually had to call it a day. I ended up going with a company called and now cannot recommend them enough. Telephone support is available 24 x 7, my data burn process took 48 housr start to finish and I get 3 times to upload speed compaired with mozy.

    October 19, 2009 at 9:05 am Reply

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